Custody models
With an exchange, a provider typically controls the keys and you rely on its security and withdrawal processes. Self-custody puts key protection and recovery responsibility on you. Neither model removes all risks.
Protect your accounts
Use unique passwords, strong multi-factor authentication and verified bookmarks. Check withdrawal details and review the provider’s legal entity, policies and complaint routes.
Protect your keys
Never share a recovery phrase or private key. Keep backups offline and review device instructions from verified manufacturers. Test transfers carefully. No legitimate briefing requires a wallet connection.
Recognise scams
Be sceptical of unsolicited support, guaranteed returns, urgency and requests to install remote-access software. Independently verify a message before acting.